Joon App, Inc.'s Privacy Policy

Last updated March 3, 2023
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Thank you for choosing to be part of our community at Joon App, Inc (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at contact@joonapp.io. When you visit our website https://joonapp.io/, mobile application, or use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites or App and our services. This privacy policy applies to all information collected through our website (such as https://joonapp.io/), mobile application, ("App"), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Services"). Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
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TABLE OF CONTENTS
‍1. WHAT INFORMATION DOES JOON COLLECT?
‍2. WHY WE COLLECT YOUR INFORMATION?
‍3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
‍4. HOW LONG DO WE KEEP YOUR INFORMATION?
‍5. WHAT ARE YOUR PRIVACY RIGHTS?
‍6. CONTROLS FOR DO-NOT-TRACK FEATURES
‍7. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
‍8. DO WE MAKE UPDATES TO THIS POLICY?
‍9. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

1. WHAT INFORMATION DOES JOON COLLECT?
Personal information you disclose to us In Short:  We collect personal information that you voluntarily provide to us. We collect personal information that you voluntarily provide to us when you create a Joon account, expressing an interest in obtaining information about us or our products and services, when participating in activities on Joon or otherwise contacting us. The personal information that we collect depends on the context of your interactions with Joon, the choices you make and the products and features you use. The personal information we collect may include the following (but is not required for use of app):

‍Account Information. When you create an account on Joon, we collect your name, nickname, email address, and password. Additionally, you are required to complete a Basic Questionnaire and detailed Intake Questionnaire. Both Questionnaires request personal information but if you are not comfortable sharing the requested information, you may select "Prefer not to answer." The personal information that you voluntarily provide to us does not need to be true, complete or accurate.
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Children are not permitted to create an account by themselves but instead must be invited to Joon by a parent, guardian, therapist, or educator. Where children have permission to use Joon, Joon only collects the child's first name as that is the only personally identifiable information that is necessary to provide the Service. A nickname may be used as an adequate substitute for the child's first name. A parent, guardian, or educator may also enter a child's date of birth, but note that this information is optional and not required for the Service.
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Information collected through Joon In Short:  We may collect information regarding your activity or push notifications when you use Joon. If you use Joon, we may also collect the following information:

Push Notifications. We may request to send you push notifications regarding your account or the mobile application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings.

Website Activity: By accessing our websites, you consent to allowing us to utilize tracking software, including a Meta Pixel, that allows us to tracks, store, and share your interactions with 3rd party advertising or analytics platforms (Meta, Amplitude, etc.). For California residents, you have additional protections under the California Invasion of Privacy Act (“CIPA”). See Section 7 below for additional information and how to exercise your rights.

Photos: While photos are encrypted, certain authorized personnel may have access to decrypt and view these photos solely for legitimate purposes such as handling customer support issues or investigating policy violations. Access to this information is strictly controlled and monitored to ensure your child's privacy is protected. In the event that a photo uploaded by a child is deemed inappropriate, our team may review the content to take appropriate action, which may include removing the content and notifying the parent. Parents can also report inappropriate content through our app.

1.1 Technical or functional cookies. Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

‍1.2 Statistics cookies. We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

1.3 Marketing/Tracking cookies. Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser. Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after you consent to visiting our website again.
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2. WHY WE COLLECT YOUR INFORMATION? In Short: If your information is provided, we process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use personal information collected via our Services or App for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:
- To facilitate account creation and login process. If you choose to link your account with us to a third party account (such as your Google, Apple, or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and login process for the performance of the contract.
- To contact you. For example, to send you relationship, transactional and commercial communications and other marketing and advertising. To administer sweepstakes, surveys or contests.
- To support routine management. We collect and store photos uploaded by children as part of our chore management features. These photos are encrypted and stored securely in our database and only accessible to a single individual on the team with top-level security clearance. These photos are not accessible to anyone else within Joon App, Inc.
- To enable user-to-user communications. We may use your information in order to enable user-to-user communications.
- For other Business Purposes. We may use your information for other Business Purposes, such as sharing with third parties for direct marketing purposes, removing you from active marketing campaigns, data analysis and identifying usage trends. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information.
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3. WILL YOUR INFORMATION BE SHARED WITH ANYONE? In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share data based on the following legal basis: Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose. Consent may be granted via our website or mobile application.

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved. More specifically, we may need to process your data or share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
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4. HOW LONG DO WE KEEP YOUR INFORMATION? In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. WHAT ARE YOUR PRIVACY RIGHTS? In Short: You may review, change, or terminate your account at any time. If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. We obtain verifiable parental consent before collecting any personal information from children, including photos. By using our service, you acknowledge and consent to the collection and use of your child’s photos for the purposes described in this privacy policy. We are committed to transparency about our data collection and use practices. If you have any concerns or questions about how we handle your child's personal information, please contact us at contact@joonapp.io.
Account Information If you would at any time like to review or change the information in your account or terminate your account, you can:    ■  Contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements. Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may:    ■  Contact us using the contact information provided.

6. CONTROLS FOR DO-NOT-TRACK FEATURES. Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.
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7. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. If you are under 18 years of age, reside in California, and have a registered account with the Services or App, you have the right to request removal of unwanted data that you publicly post on the Services or App. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services or App, but please be aware that the data may not be completely or comprehensively removed from our systems.

Under the California Invasion of Privacy Act (“CIPA”), You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- When you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us at contact@joonapp.io. You can also refer to the contact details at the bottom of this Privacy Policy.
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8. DO WE MAKE UPDATES TO THIS POLICY? In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws. We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
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9. HOW CAN YOU CONTACT US ABOUT THIS POLICY? If you have questions or comments about this policy, you may email us at contact@joonapp.io or by post to: 23862 Pipit Ct, Laguna Niguel, CA 92677 United States
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HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please email us at contact@joonapp.io.