Joon App, Inc.'s Terms of Service

Last updated December 28, 2023
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Welcome to the website, application and/or proprietary emotional regulation software platform operated by Joon App, Inc. that operates in connection with the Joon Parent App, Joon Kids App, and Joon Clinician Dashboard (collectively, the “Service”), made available to our registered users. The Service enables registered users (“Users,” “you” or “your”) to create an account, connect with other users, and work with us in assisting your child to improve executive functioning. Every time users visit or use features of the Service, you agree to be bound by these Terms of Service (“Terms”). These Terms outline your rights, obligations and restrictions regarding your use of the Service, please read them carefully. If you do not agree to be bound by the Terms and all applicable laws, you should discontinue use of the Service immediately. In addition to these Terms, we have adopted the Joon Privacy Policy. Please read our Privacy Policy carefully for information relating to our collection, use, and disclosure of your personal information. Joon may modify the Terms from time to time and each modification will be effective when it is posted on the Service. We will notify you of substantive modifications to these Terms the first time you access the Service following any such modification, and you agree to be bound to any changes to the Terms through your continued use of the Service.

‍JOON IS NOT A LICENSED MENTAL HEALTH CARE PROVIDER. The Service is not intended to be, and must not be taken to be, the practice of medicine or the provision of medical care. Do not use this Service as a replacement for medical advice, diagnosis or treatment from a qualified health care professional.

USER ELIGIBILITY
The Service is a platform for parents to use with their children. Accordingly, we are subject to the Children’s Online Privacy and Protection Act (“COPPA”), which among other things requires that we obtain verifiable parental consent before we collect personally identifiable information online from children who are under 13. We only collect personal information through the Services from a child under 13 where that child's parent or authorized legal guardian has agreed (via the terms described in the following paragraph) that their child may use the specifically tailored, age-appropriate apps available through the Service, through which we may from time to time collect personal information such as IP address, and other usage information. If you are a child under 13, please do not send any personal information about yourself to us if your parent or guardian has not expressly consented, and please do not send any personal information other than what we request from you in connection with the Services. If we learn a child under 13 has provided us personal information beyond what we request from them, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information in violation of this paragraph, please contact us at contact@joonapp.io. If you are an institution using the Service at the request of a parent or guardian, you represent and warrant that you are solely responsible for complying with COPPA, meaning that you must obtain advance written consent from all parents or guardians whose children under 13 will be accessing the Services. When obtaining consent, you must provide parents and guardians with our Privacy Policy. You must keep all consents on file and provide them to us if we request them. For more information on COPPA, please click here. You represent and warrant that you are of legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use the Services and gotten your parent or guardian to agree to these Terms on your behalf, as we described earlier). If you’re agreeing to these Terms on behalf of an organization or entity (for example, if you’re an administrator agreeing to these Terms on behalf of your institution), you represent and warrant that you are authorized to agree to these Terms on that organization or entity’s behalf and bind them to these Terms.

CREATING AN ACCOUNT
You must provide certain personal information such as your first name and email address to create an account (your “Account”) so you can use the Service and link to the associated apps. You may also provide additional profile information such as your child’s name, age and behavioral issues, which we use to help us tailor the Services to you and your child. Please refer to our Privacy Policy for information about how we protect your and your child’s personal information.
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You are responsible for ensuring that any personal information you provide is accurate and up to date. Joon reserves the right to verify the accuracy of the information you provide at any time. You are responsible for creating a username and a secure password and protecting your Account from unauthorized access. You agree to notify Joon immediately if you believe your user identification, password or other identifying information has been lost, stolen or otherwise compromised. You will be held responsible for any activity that occurs under your Account.

GUIDELINES, FEES, RIGHTS, AND REMEDIES
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Permitted Use of the Service
Creating an Account is free. However, Joon may charge for certain features of the Service. Should you elect to purchase or subscribe to such features, as applicable, you agree to pay all applicable fees in connection with such features. Joon cannot be responsible for the performance of its payment processor, whose has its own separate terms and conditions. You are responsible for any fees charged by your internet service provider or mobile carrier for using the Service, including, but not limited to data transfer fees. You will be held solely responsible for your conduct on and use of the Service. You agree that you will not (and may not allow your child or any third party to) use or attempt to use this Service for any purpose other than as described herein; you may not (and may not allow your child or any third party to) use or attempt to use this Service or upload, download, post, submit or otherwise distribute or facilitate distribution of content on or through the Service for any purpose:
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- that infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any other person or entity, or violates any law or contract
- that is any way unlawful or prohibited, or that is harmful, threatening, abusive, harassing, deceptive, fraudulent, offensive, obscene, profane, or otherwise destructive to anyone or their privacy or property
- that transmits any unauthorized or unsolicited advertisements, solicitations, schemes, spam, -flooding, or other unsolicited spam or bulk e-mail (including without limited postings to third party social media services which are linked to the Service) or unsolicited commercial communications
- that transmits any harmful or disabling computer codes, files, programs or viruses
- that harvests e-mail addresses or personally identifiable information from Joon
- that interferes with our network services or the proper working of the Service or activities conducted on the Service
- that uses manual or automated software or other processes to “crawl”, “spider”, index or in any non-transitory manner store or cache information obtained from any page of the Service
- that attempts to gain unauthorized access to our Service including bypassing measured we may use to prevent or restrict access to the Service (or other accounts, computer systems or networks connected to the Service)
- that suggests an express or implied affiliation with Joon (without the express written permission of Joon) or that impersonates any person or entity including an employee or representative of Joon
- that impairs or limits our ability to operate this Service or any other person’s ability to access and use this Service.

Joon reserves the right at all times and for any reason or for no reason at all, in its sole discretion and without notice to you, to deny your or your child’s access to and use of this Service.

Fees
Prices and availability of the Services are subject to change without notice. The price charged for Joon's Services is the price in effect at the time you place your order and will be set out in your order confirmation email. Posted prices do not include , tariffs, levies, duties, or charges for shipping and handling. You agree that you are responsible for all charges incurred in connection with any purchase of our Services, including, without limitation, all taxes, tariffs, levies, duties, shipping, handling and processing charges or other fees.

Terms of payment are within our sole discretion and payment must be received by Joon before our acceptance of a purchase. You represent and warrant that (i) the credit/debit card information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such credit/debit card for the purchase, (iii) charges incurred by you will be honored by your bank/credit card company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.

Intellectual Property Rights
We or our licensors own and retain all proprietary rights in the Service. The Service or any portion of the Service may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Joon, unless it is in the public domain. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Joon without express written consent. You may not use any meta tags or any other “hidden text” utilizing Joon’s name or trademarks without the express written consent of Joon. You may not (directly or indirectly) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive source code or underlying ideas or algorithms of any part of the Service, or modify, translate or otherwise create derivative works of any part of the Service. Any modification of content, or any portion thereof, or use of the content for any other purpose constitutes an infringement of trademark or other proprietary rights of Joon or third parties, and any unauthorized use terminates the permission to use the Service granted by Joon.

All content included on this Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Joon or its content/software suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Joon and protected by U.S. and international copyright laws. All software used on this site is the property of Joon or its software suppliers and protected by United States and international copyright laws.

GENERAL INFORMATION

Linking to Third Party Websites
For your convenience, the Service may provide links to products or services, including payment processing services offered on other websites or applications. Unless expressly stated otherwise, Joon does not endorse, approve, sponsor or control, and we are not in any way responsible for, any of the content, services, calculations, information, products or materials available at or through any websites to which this Service may provide a link. By using the Service you acknowledge and agree that Joon will not be responsible or liable to you or any other person for any damages or claims that might result from your use of such content, services, calculation, information, products or materials. You should carefully review each website’s privacy statements and conditions of use to understand your rights and responsibilities.

User-Generated Content
‍By using our service, you agree that photos uploaded by your child may be reviewed by our team in the event they are flagged as inappropriate or in violation of our terms of service. All user-generated content must comply with our community guidelines, and any content deemed inappropriate will be subject to removal.
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Parental Responsibilities
As a parent, you are responsible for monitoring your child's use of the app and ensuring that any photos uploaded comply with our terms of service. If you become aware of any inappropriate content uploaded by your child, please notify us immediately at contact@joonapp.io.

Privacy and Security
We take the privacy and security of your child's personal information seriously. All photos uploaded by children are encrypted and stored securely. Access to these photos is restricted to authorized personnel only and is monitored to prevent unauthorized access.
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Reporting Inappropriate Content
If you encounter any inappropriate content on the app, please report it to us immediately using the reporting feature within the app or by contacting us at [support email]. We will investigate and take appropriate action as necessary.
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Changes to the Policy
We may update our privacy policy and terms of service from time to time. We will notify you of any significant changes and obtain renewed parental consent if required by law.
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Indemnification
You agree to indemnify and hold Joon, its parent, subsidiaries, affiliates, directors, officers, agents, and other partners and employees, harmless from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, including but not limited to reasonable attorneys’ fees, made by any third party due to or arising out of your account, use of the Service, or violation of the Terms. This defense and indemnification obligation will survive these Terms and your use of the Service.

Disclaimer & Limitation of Liability
AS NOTED ABOVE, JOON IS NOT A LICENSED MENTAL HEALTH CARE PROVIDER AND THE SERVICE SHOULD NOT BE USED AS A REPLACEMENT FOR QUALIFIED MENTAL HEALTH OR OTHER MEDICAL CARE. EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS JOON MAKES NO FURTHER REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED. JOON EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES AS TO THE CONDITION, MERCHANTABILITY, NON-INFRINGEMENT, DESIGN, OPERATION OR FITNESS FOR A PARTICULAR PURPOSE OF THE SERVICE. FOR AVOIDANCE OF DOUBT, THE DISCLAIMERS SET FORTH HEREIN DO NOT LIMIT ANY COVENANT, REPRESENTATION OR WARRANTY MADE BY JOON IN THIS AGREEMENT.

YOU AGREE THAT UNDER NO CIRCUMSTANCES WILL JOON BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHER INDIRECT DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SERVICE, EVEN IF PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE TOTAL LIABILITY OF JOON TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION RESULTING FROM YOUR USE OF THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED $500.00.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
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While we strive to protect your information using reasonable security measures in accordance with our Privacy Policy. Joon can not be liable for the privacy of personal information stored on Joon's applications, transmitted over networks accessed by the Service, or otherwise connected with your use of the Service.

Termination
Joon may terminate or suspend your access to all or part of the Service, for any reason, including without limitation your breach of these Terms. In the event these Terms are terminated, the representations and warranties, indemnities, and limitations of liabilities set forth in these Terms will survive termination.

Jurisdiction & Severability
Joon operates the Service from its offices within the United States. The Services are designed for Users within the United States, and Joon makes no representations that content and materials on the Service are legal or appropriate for use from outside the United States. If you choose to access the Service from other locations, you do so at your own risk and are responsible for compliance with any and all local laws. You may not use the Service in violation of U.S. export laws and regulations.

These Terms are not assignable, transferable, or sublicensable by you except with Joon's prior written consent. Joon may assign, transfer, or delegate any of its rights and obligations hereunder without consent.

These Terms will be governed by and construed in accordance with the laws of The Commonwealth of Delaware without regard to its conflict of laws provisions. Any action brought against Joon to enforce these Terms or matters related to the Service will be brought in either the state courts or, if there is exclusive federal jurisdiction, the federal courts of The Commonwealth of Delaware. Any claim or cause of action you have with respect to use of the Service must be commenced within one (1) year after the claim arises. In any action or proceeding to enforce rights under the Terms, the prevailing party will be entitled to recover costs and attorneys’ fees.

If any provision of these Terms is deemed void, unlawful, or otherwise unenforceable for any reason, that provision will be severed from these Terms and the remaining provisions of these Terms will remain in force. These Terms constitute the entire agreement between you and Joon concerning your use of the Service.