Is Joon available for Android devices?Yes! Parents and children can both access the apps on their Android devices. For parents, please click the link here to access your account and save the app to your home screen. In order to install Joon onto your child's Android device, the device must have access to the Google Play Store. Just search "Joon Pet Game" on the Play Store and you will see it as the first option, or you can click the link here to visit the app page.
Is Joon available for Amazon devices?Parents must have an Apple or Android device to download Joon and create an account. However, once the parent sets up the account on an Apple device, you are able to download the game onto an Amazon device for your child. In order to install Joon onto an Amazon device such as Fire / Kindle Tablets, just search "Joon Pet Game" on the Amazon App Store and you will see it as the first option!If you are a parent who doesn't own an Apple device for yourself to download and create a Joon account, you can fill out this form in order to stay up to date on the development of our Android version for Parent accounts.
Is Joon available for laptops?Yes! You can access your parent account by going to this link here. You can also download the game onto any laptop that has access to the Google Play Store (such as a Chromebook). Just search "Joon Adventure Game" on the Play Store and you will see it as the first option, or you can click the link here to visit the app page
How many devices can I install Joon on under 1 subscription?There is no limit on the number of devices you can use with 1 Joon subscription as long as they are all connected to the same family.
How do I report an issue with the app?There are two ways you can report an issue that you've been experiencing:1) Complete this form 2) Contact us directly at contact@joonapp.io
How can I meet with one of the creators of Joon to provide more detailed feedback?You can book a 15 minute meeting with one of the creators of Joon using this link hereYou can use this time to share your thoughts on the app and provide feedback on how we can improve!
How do I submit feature requests or general feedback about the app?There are two ways you can submit feature requests or general feedback about Joon:1) Complete this form 2) Contact us directly at contact@joonapp.io
Is Joon available for Android devices?Parents must have an Apple device to download Joon and create an account. However, once the parent sets up the account on an Apple device, you are able to download the game onto an Android device for your child. In order to install Joon onto an Android device, the device must have access to the Google Play Store. Just search "Joon Adventure Game" on the Play Store and you will see it as the first option!If you are a parent who doesn't own an Apple device for yourself to download and create a Joon account, you can fill out this form in order to stay up to date on the development of our Android version for Parent accounts.
Is Joon available for Amazon devices?Parents must have an Apple device to download Joon and create an account. However, once the parent sets up the account on an Apple device, you are able to download the game onto an Amazon device for your child. In order to install Joon onto an Amazon device such as Fire / Kindle Tablets, just search "Joon Adventure Game" on the Amazon App Store and you will see it as the first option!If you are a parent who doesn't own an Apple device for yourself to download and create a Joon account, you can fill out this form in order to stay up to date on the development of our Android version for Parent accounts.
Is Joon available for laptops?Parents must have an Apple device to download Joon and create an account. However, once the parent sets up the account on an Apple device, you are able to download the game onto any laptop that has access to the Google Play Store (such as a Chromebook). Just search "Joon Adventure Game" on the Play Store and you will see it as the first option, or you can click the link here to visit the app page.If you are a parent who doesn't own an Apple device for yourself to download and create a Joon account, you can fill out this form in order to stay up to date on the development of our Android version for Parent accounts.
How can I meet with one of the creators of Joon to provide more detailed feedback?You can book a 15 minute meeting with one of the creators of Joon using this link hereMake sure to come prepared with lots of thoughts and notes on the app!
Still need help? Click below to send us an email! 💌(our response time is 24-48 hours)
.avif)
